Telenor Load Reversal Code 2025 – How to Return Wrongly Sent Telenor Balance

Did you accidentally send your Telenor balance to the wrong number? Don’t worry — you still have a good chance to get it back. Whether the load was sent through Easyload, a retailer, or an app, the steps below explain how you can request a reversal through the official code, customer support, or a nearby franchise.

What Is Telenor Load Reversal?

Load reversal is a service that lets you retrieve mobile credit that was mistakenly sent to another Telenor number. It’s especially useful when:

• You entered the wrong digit while recharging
• The amount went to someone you didn’t intend
• You need to cancel a wrong transaction quickly

Important: You must request a reversal within 24 hours — and only if the other person hasn’t spent the balance yet.

Ways to Request a Load Reversal

Here are the different methods you can use to get your balance back:

Method 1: Use the Official Reversal Code

This is usually the fastest way.

Steps:

1. Find your Transaction ID and MPIN
   • Check your SMS inbox or contact the retailer.
2. Dial the format:
   *777*55*MPIN*TransactionID#
   Example: *777*55*1234*TX456789#
3. Wait for the confirmation message
   • You’ll be informed if the reversal works.
   • Note: Some tax may apply.
   • If the recipient has already used the credit, it can’t be reversed.

Method 2: Call the Telenor Helpline (345)

If the code doesn’t work or shows an error:

1. Dial 345 from your Telenor SIM.
2. Share your MPIN and Transaction ID with the support agent.
3. They’ll attempt the reversal and update you on the result.

Method 3: Visit a Telenor Franchise or Customer Center

For in-person help, visit your nearest service center.

Bring along:

• Your original CNIC
• The phone with your Telenor SIM
• The message or screenshot with transaction details

The representative will verify your information and process the request.

Tips to Avoid Wrong Recharges

• Always double-check the number before recharging
• Save frequently used numbers in your contacts
• Avoid entering load codes manually
• Use the My Telenor App for safer and more accurate transactions

Conclusion

Telenor makes it simple to get back a balance sent to the wrong number, whether you use the load reversal code, call customer support, or visit a service center. Acting fast and keeping your transaction details ready greatly increases your chances of success. No matter your experience level, knowing these steps can save you time, money, and unnecessary stress in the future.

FAQs

How long does a balance reversal usually take?
Most balance reversal requests are processed within 5–15 minutes when submitted through USSD or the helpline.

Is there any fee for requesting a reversal?
No, the service is typically free. You won’t be charged for submitting a reversal request.

Can I reverse a load without a transaction ID?
Yes, in many cases you can. The support team may verify your number, time of load, and amount instead if the transaction ID isn’t available.